Terms and Conditions

Terms and Conditions

Effective Date: 01/01/2025

Netech IT Solutions Ltd

These Terms and Conditions (“Terms”) apply to all services provided by Netech IT Solutions Ltd (“we”, “us”, or “our”) to the client (“you”, “your”) and form part of any project proposal, quotation, or contract issued by us.

We will provide software development, digital transformation consultancy, and/or cloud DevOps support services as described in the accompanying proposal or Statement of Work (SOW). Any changes must be agreed upon in writing.

Services will be delivered using industry best practices and agreed delivery milestones. You agree to:

• Provide timely access to personnel, systems, and relevant project information.
• Review and approve deliverables promptly to avoid delays.

We will keep you informed of progress and any project risks that may impact timelines.

Fees are detailed in the proposal or SOW. Unless otherwise stated:

• Invoices are issued at agreed project stages or monthly in arrears.
• Payment terms are 14 days from the invoice date.
• Late payments may result in suspension of services and/or interest charges under the Late Payment of Commercial Debts Act.

Upon full payment, you will own the IP rights to all bespoke software or deliverables created specifically for your project. We retain IP in any tools, frameworks, or pre-existing components used to deliver your project.

Both parties agree to keep all confidential or commercially sensitive information private. This obligation continues beyond the completion of the project.

We warrant that services will be delivered with reasonable care and skill. We do not guarantee software will be completely error-free. Our liability is limited to the value of the contract and we are not responsible for indirect or consequential losses.

Either party may terminate the engagement with 30 days’ written notice. In case of a material breach, termination may be immediate. You will be invoiced for any work completed up to the termination date and any non-refundable commitments.

We comply with the UK GDPR and all applicable data protection laws. Personal data will be handled as described in our Privacy Policy.

We are not liable for delays or failure to perform due to events beyond our control, including natural disasters, cyber incidents, or internet outages.

These Terms are governed by the laws of England and Wales. Disputes shall be resolved through the courts of England and Wales.

Netech IT Solutions Ltd

Unit 10 Vance Business Park, Gateshead NE11 9NE

info@netechitsolutions.co.uk

01912676766